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Tallahassee’s unique health resource

Tallahassee is home to a very unique health resource: a local, nationally recognized health plan with two clinical facilities. For almost 30 years, Capital Health Plan has provided area residents with quality, comprehensive, health care protection. CHP offers health plans for employer groups and Medicare eligible individuals. These plans include comprehensive coverage with no deductibles.

Two modern health center complexes on Centerville Place and Governor’s Square Boulevard offer physicians, nurses, and allied health care professionals directly employed by Capital Health Plan provide coordinated care for CHP members in facilities that offer the convenience of “one stop shopping.”

The Centerville Place facility is also home to CHP Urgent Care Services. Members can access urgently needed care seven days a week. This important resource helps you avoid time consuming trips to the emergency room for acute, non-life threatening conditions.

Capital Health Plan members also have the advantage of extensive network of affiliated primary and specialty care physicians who provide care to members in their own offices, located throughout the service area.

Capital Health Plan is the only local HMO in Tallahassee. The local member services and administrative professionals live where you live. You can even stop by and talk to someone in person about your benefits at the Raymond Diehl location.

This local plan is only offered in seven counties in the Big Bend Area, but it has received some impressive national recognition. Capital Health Plan has been an “Excellent” accredited health plan by the National Committee for Quality Assurance (NCQA) since 2001. NCQA has also named CHP among the best health plans in the nation since 2005.

For more information about Capital Health Plan, visit capitalhealth.com.

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Health care: New facilities and increased services

Health-care services in Tallahassee have taken giant steps forward with more facilities and treatment options to serve residents.

The new Tallahassee Memorial HealthCare Cancer Center is a 52,412-square-foot facility at 1775 One Healing Place that hospital officials say brings the most powerful cancer-fighting technologies and tools yet available to the area.

The center houses TMH’s outpatient clinical cancer services, including one of the most advanced linear accelerators in the world for radiation therapy. Having everything in one location benefits patients and TMH’s ability to meet their needs.

“The idea of having one center that kind of encompasses not just radiation therapy but cancer care in general has always been there,” said Dr. Dale Wickstrum, radiation oncologist and medical team member. “This is the culmination of those thoughts and ideas that have gone on over the years.”

Capital Regional Medical Center opened its new Comprehensive Breast Center, which provides screenings, diagnosis and treatment all under one roof.

The center features the most advanced cancer-fighting technology, including HDR Brachytherapy, Radiosurgery and Mammosite, so that women can get back to their normal lives as quickly as possible.

“With the proper education and screening, the proper equipment and technology, the right team and right personalities, we can catch this early with a lot less stress for everyone involved,” Dr. Roy Schwartz said of treating breast cancer.

CRMC also expanded hospital services to the Quincy area with the opening of its Gadsden Memorial Campus. That hospital is a 24-hour facility with emergency care, diagnostic imaging, laboratory and full medical and nursing staff.

The Red Hills Surgical Center, a new facility of 17,000 square feet on Surgeons Drive, is the latest addition to the 86-acre medical complex east of TMH. The center is the result of a joint venture between TMH and 35 local physicians from various medical practices.

While TMH has surgical suites, including outpatient facilities, it was difficult for all the doctors to schedule the operating-room time they needed, given that facilities here draw patients from Leon and the surrounding 14 counties.

The Red Hills Surgical Center features five operating rooms and several pre-op and recovery rooms. The facility is used by physicians representing five medical specialties — otolaryngology (ear, nose and throat), orthopedic surgery, general surgery, ophthalmology and gynecology.

Medicare plans in Tallahassee

Find a Medicare plan in Tallahassee:

–        Consumer Hotline                 1-800-435-7352

–        Medicare Hotline                  1-800-633-4227

–        SHINE Insurance Counseling    1-800-963-5337

Or search for a plan online:

–        Got to www.medicare.gov

–        Click “Compare Drug and Health Plans,”

–        Type in your new Tallahassee zip code (ex. 3201) to find a plan in this area.

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Capital Health Plan Ranked Among Top Three in Nation

CHP Highest-Ranked Plan in Florida for Six Years by NCQA

The National Committee for Quality Assurance (NCQA) today recognized Capital Health Plan (CHP), a local nonprofit, among the top three plans in the nation.  According to “The NCQA’s Private Health Insurance Plan Rankings 2011-2012” CHP’s commercial plan was ranked third in the published results.

“It is a great honor to be ranked among the top plans in the country,” said Dr. Nancy Van Vessem, Capital Health Plan chief medical officer. “We are constantly working to improve the quality of our programs and CHP is proud to be recognized by the NCQA.”

This is the first year that the NCQA has included preferred provider organizations (PPOs) in the rankings, instead of only HMOs. Therefore, the pool included almost twice as many plans as last year. It is a significant achievement to maintain such a high ranking after the criteria have changed so dramatically.

“NCQA’s Medicare Health Insurance Plan Rankings 2011-2012” ranks Capital Health Plan’s Medicare plan as the nation’s sixth in the published results.

“Capital Health Plan is the only plan in Florida that has earned these high rankings consecutively for the past six years, even with the new changes to criteria,” said John Hogan, CEO of Capital Health Plan. “The NCQA’s rankings reflect the dedication and care our staff and medical community strives to provide for all of our members.”

Capital Health Plan’s commitment to member satisfaction shows in the outstanding results of member surveys.  CHP Connect, a secure, online personal health record, helps members take control of their health. CHP Health Coaching gives members access to online Web modules and 24/7 advice from health care professionals to guide them through important medical decisions. Capital Health Plan’s local member services department consistently delivers efficient, expert service.

NCQA uses scores from HEDIS®, CAHPS® and NCQA Accreditation standards to calculate plan rankings. These scores reflect the results of consumer surveys and the plan’s success in prevention and treatment compared to other plans. Health plans voluntarily report their scores to NCQA using data from HEDIS® and CAHPS® in categories related to overall satisfaction, access to care, prevention and treatment.

NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA’s Healthcare Effectiveness Data and Information Set (HEDIS®) is the most widely used performance measurement tool in health care. For more information on NCQA ranking visit www.ncqa.org