City of Tallahassee – Your Own Utilities
Named the #1 Public Utility in America, Your Own Utilities is committed to providing excellent customer service and enriching Tallahassee’s high quality of life. This dedication has propelled the City of Tallahassee forward as a provider of innovative choices and solutions for customers. From free home energy audits and rebates to single stream recycling and solar incentives, there are numerous options available to meet each household’s needs.
With the focus always on the customer, the City has been recognized by both national and state-level associations for its continued excellence. Noted honors include the U.S. Mayor’s Most Livable City in America, Energy Innovator Award for the Neighborhood REACH program; Florida Sterling Team Showcase Champion Award, American Public Gas Association’s System Operational Achievement Recognition Gold Award, and the prestigious Earle B. Phelps Award for Best Operated and Maintained Plant (for Advanced Wastewater Treatment) in the State of Florida.
The City Commission is ultimately responsible for Tallahassee’s utility system, aided by various appointed officials. Commissioners serve at the discretion of community voters, and make their decisions about the management of the utility in open, public meetings. This assures citizens that they have a voice in the management of their utility system. They also have easy access to fellow citizens with whom they may discuss any questions or complaints they have about their utility service.
When Tallahassee citizens pay their utility bills, they are adding to the quality of their community’s life. Their money covers more that just the cost of utility services. It also helps fund other community services such as the Parks and Recreation and Police departments.